ROCK3R Electronic LLC

Repair Tracker

Track Your Repair

See exactly where your device is in our repair process — from the moment we receive it to when it's ready for pickup.

Your tracking ID was shown on your booking confirmation. The timeline below is a demo.

  1. ReceivedDone

    Your device has been checked in at our shop. We've logged it into our system and it's in the queue.

  2. DiagnosingDone

    Our technician is running a full diagnostic to identify the root cause of the issue before any work begins.

  3. 03
    RepairingActive

    Parts are confirmed and the repair is underway. Our tech is working to get your device back to full function.

  4. 04
    Quality Check

    Repair complete. We're running final tests to make sure everything works perfectly before we call you.

  5. 05
    Ready for Pickup

    Your device passed all checks and is ready to go. Swing by the shop at your convenience to pick it up.

Have a question about your repair?

Give us a call and we'll give you a real-time update on your device.

(904) 728-1566Mon–Sat, 9 AM – 6 PM